I have not seen a truck one time since it started snowing! Where are they?

The City does our best to get to all streets as quickly and as safely as possible. After addressing the main arterial and hill routes, management evaluates regional measurements to determine if snow accumulations on the road exceeds 2”. When that 2” of accumulation threshold has been met to begin residential snow removal, trucks will move to residential areas.

All trucks have been equipped with GPS monitoring devices that will show up on an interactive map and indicate where the trucks are, when the plow blade is down, when the salt spreader is active and how long it has been since a truck was there last. This interactive map is almost ready to go live, please check back soon for the web address!

Show All Answers

1. I just cleared my driveway/sidewalk and now there is snow pushed onto it again?
2. I just cleared my driveway and there is snow in it again, can I push it back in the street?
3. Can someone come clear the snow that was pushed back on my driveway?
4. What if I have an emergency and my street has not been cleared?
5. Who is responsible for clearing snow off of sidewalks?
6. I have a fire hydrant in my yard, is it my responsibility to clear the area around it?
7. When will the plow get to my street?
8. We didn’t get enough snow for the plows to come through and there is compacted snow and ice on my street – what now?
9. I cannot get out of my alley – can someone send a plow?
10. When does the City put salt down?
11. Why did the next street over get plowed and I haven’t seen a plow yet?
12. I have not seen a truck one time since it started snowing! Where are they?
13. I saw a plow truck driving with the plow up, why aren’t they plowing?
14. My mailbox was damaged by the snow/snowplow – what do I do now?
15. My landscaping was damaged by the snowplow – what do I do now?
16. Why are the plows driving so fast?
17. What do I do if there is an ice storm / freezing rain and my road is unsafe to drive on?