How can I establish a new water/sewer connection?

Initial inquiries related to establishing new connections to the City of Moline's water and/or sewer systems should be directed to our GIS & Records Specialist, Elizabeth Hanson, or by calling her at 309.524.2325. Elizabeth will research water and sewer availability, tap-on costs and confer with other appropriate City staff, as required. 

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1. How do I know Moline's drinking water is safe?
2. How do I pay my city utility bill?
3. How do I start my water service?
4. The shut-off valve at my water meter is leaking, who do I call?
5. Why is my City Utility bill higher than usual?
6. How can I establish a new water/sewer connection?
7. I do not want to pay sewer charges when I water my lawn or fill my swimming pool.
8. Why does my water look rusty, smell or have other unappealing aesthetic qualities?
9. When will the city fix the hole that was dug in the street, driveway, sidewalk or yard for a repair/maintenance?
10. Why do I have low or no water pressure?
11. How do I shut off my water service?
12. How do I locate the water or sewer line on my property?
13. How can I replace or repair my water meter?
14. Why is my water milky in appearance?
15. What is a water meter?
16. How hard is Moline water?
17. What is the pinkish film in my toilet, shower or pet's dish?
18. What should I do if I see water coming up in the street, boulevard, sidewalk, yard or by a fire hydrant?