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The original item was published from 2/24/2023 11:56:45 AM to 3/24/2023 2:57:26 PM.

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Posted on: February 24, 2023

[ARCHIVED] Metronet begins citywide fiber installation

Metronet installation

Crews from Metronet are beginning work on the installation of a 100 percent fiber optic network that will offer multi-gigabit speed internet service to any home or business inside city limits.

Moline residents can expect to see construction teams in and around neighborhoods completing both aerial and underground work. Prior to any work beginning, residents and business owners will first be notified by mail and then crew leaders will go door-to-door in neighborhoods where work is slated to begin 24 hours in advance.  

According to Metronet officials, crews use cutting-edge installation technology, which helps minimize adverse impacts on properties within the construction areas. In neighborhoods with utilities on overhead poles, Metronet will use that existing infrastructure. In areas with underground utilities, Metronet uses horizontal underground drilling machines to bury the fiber cables. Metronet has a website dedicated to all things construction related. Residents are encouraged to visit to access frequently asked questions, view construction areas, and to notify Metronet of any potential property concerns, such as the location of an underground sprinkler system or invisible dog fence. The website also contains brief and informative videos explaining easements and what to expect during construction. In the event of property damage, such as a cracked sidewalk, Metronet will obtain a local contractor to fix the issue and will pay for the work.

The company hopes to complete citywide installation within 12 to 13 months.

The following video includes information on what to expect during the citywide installation:

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