COVID-19 Service & Policy Updates

Preventing the spread of COVID-19 in our community is a priority in Moline. Please first consider web, email and/or phone alternatives before visiting our offices.

The City of Moline is monitoring the COVID-19 situation nationally and within the Quad-Cities. This page will be updated regularly as updates occur. 

Updates by City Department:

City Council

  • Watch committee-of-the-whole and council meetings from your own home on the City of Moline website.
  • Public comments can be emailed to prior to each meeting. Use "Public Comment" in the subject line. 

Community and Economic Development

  • You may notice some parking enforcement changes within the City of Moline to assist with the accessibility for temporary drive-up and outdoor dining services for Moline restaurants. Clear signage and fencing will be posted at these locations.
  • Helpful Resources
    • Phase 4 Reopening Guidelines 
    • DCEO Business Assistance Page
    • The Forward portal resource guides you to City, State, and Federal resources for COVID-19 recovery and relief. It’s easy to use and oh so valuable! 
    • Quad Cities SCORE Chapter can help you understand the process of applying for SBA Federal and State based Economic Injury Disaster Loans. More information can be found by calling the SCORE office at (309)797-0082 or by emailing the SCORE office at
    • Visit the QC Chamber of Commerce website for business assistance resources, programs, and services.
    • U.S. Chamber of Commerce Foundation offers $5,000 grants for small businesses
    • CARES Act funding strengthens Humility Homes and Services, Inc., program to end Veterans homelessness
      • Humility Homes and Services, Inc., (HHSI) is a leading resource to ending homelessness in the greater Quad Cities area. On any given day, HHSI is providing housing and supportive services to over 300 individuals across the Quad Cities’ region, including Veterans and their families.
      • The CARES Act includes federal funding to help stabilize households who were experiencing severe housing cost burden even before the Covid-19 pandemic. The Act also includes additional funding from the Veteran’s Administration expanding its Supportive Services for Veteran’s Families (SSVF) program.
      • SSVF provides financial assistance and supportive services for Veterans and their families who are experiencing homelessness or at significant risk of becoming homeless.
      • Veterans in Illinois counties of Rock Island, Henry, Lee, Mercer, and Whiteside and Iowa counties of Scott, Clinton, Jackson, and Muscatine are eligible. Please contact Program Director Blair Brown at 563.217.1657 for more information.

Finance/Utility Billing

  • The Finance Department offers a drop-off box for payment. The drive-up drop-off box can be found on the South edge of the parking lot across from the Finance Department, 1630 8th Avenue.
  • Moline offers online payment services for business license renewal, parking tickets, and utility billing.


  • The Fire Department has temporarily suspended tours.
  • If you call 911 or the non-emergency number for help, you may be asked additional questions by the dispatchers for the protection of our Fire Department staff.

Human Resources

  • Interviews for vacancies may be conducted remotely and will be determined on a case by case basis.

Information Technology

  • Be on the lookout for virus emails and links. Hackers are using this pandemic as an opportunity.


  • The Library has closed to the public as of March 17th.  No late fees will be assessed during our closure. If you wish to return items before then, the drive up book return will be available.
  • As of June 3rd, the Library is offering Curbside Pick-up at
  • To follow programs provided by the Library, visit

Parks and Recreation

The Moline Parks and Recreation Department has made the following determinations about programs, facilities and services:⠀⠀⠀⠀⠀⠀

* Please remember to follow safe social distancing guidelines and sanitizing/hand washing practices * - Tennis/Pickleball Courts
- Disc Golf
- Outdoor shelters/pavilions open for reservations starting July 4
- Playgrounds, including swings (will be open by July 4)
- Basketball courts (will be open by July 4)
- Sand volleyball courts (will be open by July 4)
- Genesis Healthbeat equipment on Ben Butterworth Pkwy (will be open by July 4)

- The Garden Center
- The Cellar
- Riverside Family Aquatic Center closed for entire 2020 season
- Public Drinking Fountains

Park restrooms are now open. 


  • Public tours of the Police Department are suspended indefinitely.
  • The ride along program is suspended indefinitely.
  • Public use of the Community Room is suspended indefinitely.
  • Public access to the Police Department must be limited.
    • All visitors into the Police Department must register at the front desk.
    • For fingerprinting, check in at the front desk and receive instructions to report to the booking room.
    • All package deliveries must be dropped off at the front desk.

Public Works

  • Public Utilities (Water, Wastewater and Stormwater)
    • We are activating flood mitigation efforts in anticipation of spring flooding.
    • The Treatment Plants are closed for tours until further notice.
    • Utilities staff does not intend to enter homes for any non-critical calls for service.
    • We want our residents to feel confident that we are always striving to exceed drinking water regulations and deliver safe, quality water in ample supply. Moline drinking water is safe for consumption. It will continue to flow to your tap, and it is not necessary to purchase bottled water or boil your tap water.
  • Engineering
    • Construction projects are still on schedule.
  • Sanitation
    • Trash and recycling pick-up is on schedule.
    • Yard Waste Collection begins March 30th through December 11th.
  • Streets
    • Normal operations
  • Park Maintenance
    • Normal operations in preparation for spring and summer months

Status of Public Buildings

Public BuildingStatus
City Hall, 619 16th StreetOpen to the public*
Finance/Utility Billing, 1630 8th AvenueOpen to the public*
Library, 3210 41st StreetClosed
Public Works, 3635 4th AvenueOpen to the public*
Police Department, 1640 6th AvenueOpen to the public*

City Hall Signage

*For the safety of our employees and residents, if you are sick (defined sick to mean a fever, or flu like symptoms of aches and energy loss), we ask that you please stay home. The City encourages residents to use online services and communicate via email and phone when able. If visiting a City facility is absolutely necessary, you may be asked a few simple questions upon your arrival. You will also be asked to keep a safe distance by obeying any signage posted. 

Information current as of June 26, 2020 at 9:00 a.m.