How do I know Moline's drinking water is safe?

Moline's team of drinking water professionals are dedicated to optimizing the performance of Moline's water treatment plant and ensuring the safety of the water that flows from your tap. We routinely monitor Moline's tap water for more than 100 contaminants in accordance with the requirements of the Safe Drinking Water Act. We conduct countless tests every day and continuously monitor key aspects of treatment plant operations to protect your health and safety. Actually, your tap water undergoes far more frequent testing than bottled water. If any regulatory violation or contamination occurs, we are required by law to issue public notification. If you have any questions or concerns relating to safety of Moline's drinking water, please feel free to contact our Environmental Compliance Manager, Charles Brown, at 309.524.2309 or

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1. How do I know Moline's drinking water is safe?
2. How do I pay my city utility bill?
3. How do I start my water service?
4. The shut-off valve at my water meter is leaking, who do I call?
5. Why is my City Utility bill higher than usual?
6. How can I establish a new water/sewer connection?
7. I do not want to pay sewer charges when I water my lawn or fill my swimming pool.
8. Why does my water look rusty, smell or have other unappealing aesthetic qualities?
9. When will the city fix the hole that was dug in the street, driveway, sidewalk or yard for a repair/maintenance?
10. Why do I have low or no water pressure?
11. How do I shut off my water service?
12. How do I locate the water or sewer line on my property?
13. How can I replace or repair my water meter?
14. Why is my water milky in appearance?
15. What is a water meter?
16. How hard is Moline water?
17. What is the pinkish film in my toilet, shower or pet's dish?
18. What should I do if I see water coming up in the street, boulevard, sidewalk, yard or by a fire hydrant?