Policies

Refund Policy         

In the event of insufficient registration or other circumstances beyond our control, it may be necessary to cancel classes, programs or special events. In such cases, you will be notified and a full refund will be issued. If you paid by credit/debit card the refund will be put back on your card. If you paid cash/check a refund will be mailed to you in check form from the Moline Finance Department. Refunds take approximately 3-4 weeks. The following refund policies will apply:

Classes/Programs/Events: Up to one week prior to the class/program, full refund less $5 administration fee. Within one week, no refunds. Once a class/program has started, no refunds, transfers or credits.
Leagues: No refunds will be issued after schedules have been posted.
Trips: No refunds will be issued unless space can be filled with wait list registrations. If your space can be filled, full refund, less $5 administration fee, will be issued.
Pavilions - Shelters - Garden Center - Cellar: All reservations and fees are non-refundable and non-transferable.

Reservation Policy

All reservations for The Cellar, The Garden Center and all Pavilions/Shelters must be made at least one (1) week in advance.

Photo Policy

Moline may video tape or take photographs of participants enrolled in activities, classes, or programs or may take photographs of people in Moline parks. These photographs and/or video tapes are for use in future program magazines, brochures, promotional literature or for use on cable television. Parents or others may take audio or video recordings of the participants and that Moline does not supervise or restrict recordings of public activities by third parties.

Age Policy

All participants must be the age indicated by the first day of the program/league/special event. No exceptions.